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(a) The Comvita website at www.comvita.com (“Website”);
(b) Any other social media website or page, containing pages or content established by or associated with Comvita, including but not limited to:
2. TERMS AND CONDITIONS
4. AUTOMATICALLY COLLECTED INFORMATION
Whenever you access any of the Internet Sites Comvita will automatically collect the following types of information from you:
(a) The IP address of your machine when connected to the internet, the location associated with your IP address, and the domain name from which you are accessing the internet;
(b) The type of device you are using to access the Internet Sites and the operating system and the browser your device or computer uses and any search engine you are using;
(c) The date and time you are visiting; and
(d) The URL’s of the Internet Site pages you visit and how long you spend on them.
5. SUBMITTED INFORMATION
Additional to automatically collected information dealt with by clause 4 (above), we may collect information posted by you explicitly on the Internet Sites. This includes information such as:
(a) Your name, gender, email address and other personal details such as a telephone number; and
(b) Any other comments, statements or interactions posted as a Post or otherwise.
If you scan a QR code on a Comvita product, we collect the automatically collected information described at clause 4 above and record the fact that the QR code was scanned. If you provide your email address to request information from us immediately after scanning a QR code, we associate your email address with: (i) information about the specific product that bears the QR code that you scanned, including the product's name, SKU, batch name and number, and location; and (ii) the automatically collected information described at clause 4 above.
6. FURTHER COLLECTION
Comvita also reserves the right to collect more extensive information where it deems such action is appropriate, such as in the case of any security concerns which may arise. Where possible, information will be obtained directly from you. However, you acknowledge that by accessing the Internet Sites information may be collected from you as a result of the workings of the Internet Sites and the attached systems and software.
Comvita’s Facebook page is set to the “everyone” setting in accordance with Facebook’s terms and conditions. This means that information you post is publically available and may be accessed by everyone on the internet, be indexed by third party search enquiries and be imported exported, distributed and redistributed by us and others, without privacy limitations.
8. USE OF INFORMATION
Comvita uses the information provided by you or generated by your use of the Internet Sites to provide you with any services or Goods you may request from Comvita. Comvita also uses information collected from you to assess the performance of the Internet Sites, to ensure that the Internet Sites serve your needs in the most efficient manner possible, and for Comvita’s marketing purposes.
In posting a Post (as defined in clause 8 of the Terms and Conditions of Use) on any of the Internet Sites, you are deemed to consent to Comvita publishing or otherwise using that Post for marketing and other purposes. This includes the content from any feedback from submitted by you on the Website.
Comvita will not provide information provided by you to any third party for their use in marketing their products or services to you without your consent but we do not control Facebook’s or Twitter’s use of such information.
11. DATA TRANSMISSION
Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst Comvita strives to protect such information, we do not warrant, and cannot ensure complete security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
12. ACCESSING INFORMATION
You are entitled to access any information which Comvita may hold about you and Comvita is obliged to provide this information to you as long as it has such information and such information can be readily retrieved. You are also entitled to request Comvita correct any inaccuracies in any information which Comvita holds about you. Comvita is entitled to charge you for the reasonable costs of retrieving, providing this information, and as applicable correcting this information.
13. PROVIDING INFORMATION
You agree that Comvita may provide any personal information it collects about you to its related companies (as defined in section 2(3) of the Companies Act 1993 (NZ)), debt collection and credit reference agencies and any other parties it deems necessary in relation to providing you access to the Internet Sites, for any services you access or Goods you purchase from the Website, to recover any money you owe to Comvita and to exercise any lawful right Comvita, its related companies or debt collection and credit reference agencies may have. You also authorise any person to provide Comvita with such information as Comvita may require in response to credit enquiries.
14. DISCLOSING INFORMATION
You agree that Comvita is entitled to disclose information it holds about you without your prior permission if Comvita reasonably believes that such disclosure is necessary to:
(a) Conform to legal requirements;
(b) Comply with legal process or help to maintain the law;
(c) Protect the rights or property of Comvita or its related companies; or
(d) Enforce the Terms of Conditions of access to this Website.
15. COMBINING INFORMATION
Comvita may combine any information which it collects from you with information collected by its related companies.
You should be aware that information which Comvita collects from you may be stored or processed outside of New Zealand.
19. PRIVACY ACT
This Policy does not affect your rights under the Privacy Act 1974.
20. QUERIES & COMPLAINTS
Please contact us at [email protected] with any request different to our standard policy.
For personal data requests please use our contact us page or phone us toll free on Telephone: 1.855.449.2201
Our Terms and conditions: Click here to see our Terms and conditions policy.
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